Go Mobile with Steamatic Cleaning Franchise in 2017
Steamatic’s restoration and cleaning franchise relies on state-of-the-art mobile technology to streamline the business of doing business
At Steamatic, we’ve been revolutionizing the water damage mitigation business for more than 40 years. That innovation continues today with state-of-the-art mobile technology that eliminates wasted office hours and mounds of useless paperwork.
DASH, our new client relationship manager (CRM), is a mobile-enabled business center where techs in the field can receive, modify and complete work orders on-the-go, eliminating the need to go back and forth between a client’s location and the office to get paperwork and approvals for necessary services. Because our CRM is vertically integrated with our billing systems and major insurance companies, billing becomes more accurate and payments come faster.
“When technicians are in the field, they’re our eyes. If they see issues that need to be addressed, the faster they can address those problems the better. Time isn’t just money in the restoration business. It’s damage to property, too,” says Director of Franchise Development Bill Helton. “With DASH, technicians in the field can enter changes in work orders, mark tasks complete and trigger invoicing. This creates a nimble business environment that can respond on-the-go, modifying work orders to address issues that arise during complex restoration jobs.”
Since 1968, Steamatic has been the pioneer restoration and cleaning franchise, providing residential and commercial restoration solutions for water, fire and mold damage around the world. We have a unique hub-and-spoke business model; in addition to restoration, Steamatic also cleans HVAC systems and air ducts, carpets, rugs, furniture, draperies and hard surfaces like stone, tile, hardwoods and countertops. With the new mobile systems, technicians in the field can respond to client needs on the spot, speeding service and growing revenues.
Here are just a few ways our new DASH CRM empowers franchise owners to scale their business, grow revenues and serve customers.
Steamatic DASH streamlines insurance process
When disaster strikes, time is of the essence for both property owners and insurance adjusters. That’s why DASH places insurance adjusters at the heart of the system. Adjusters are able to electronically file work orders, track expenses and even view invoices, which minimizes paperwork and headaches for them.
“There are few people more overworked than an insurance adjuster, so anything we can do to help make their jobs easier is good,” Bill says. “Because they can interact electronically, they don’t have to make a lot of phone calls or do a lot of paperwork. They can track tickets in real time and cut out delays, speeding the delivery of vital restoration services.”
The longer water damage lingers, the worse it gets. By speeding the delivery of services and streamlining this process for insurers, Steamatic saves them both time and money. Because this process is so simple for them, when disaster strikes, the first place major insurance companies turn is Steamatic.
Technicians spend more time serving clients and less time on paperwork
Time is money when it comes to labor. Every hour a technician spends in the office completing paperwork is an hour they could have been in the field providing service.
“With other restoration and cleaning franchise companies, field technicians have to spend valuable hours completing paperwork,” Bill says. “But with Steamatic, we’ve eliminated this problem. DASH allows the technician to file the reports as the work is completed, which reduces the time between jobs and speeds the process of getting paid.”
Higher revenues and shorter payment times are just two of the dozens of ways in which we’ve streamlined growing and scaling a Steamatic territory. Our CRM is one of the factors that continues to drive revenue growth — and one of the reasons our franchisees average more than $1.1 million in revenues each year.
Clients get the service they need faster
“If a technician sees something that needs to be addressed, they can modify the work order while in the field,” Bill says. “This reduces the number of site visits and amount of time for even the most complex restoration jobs, and it has the added benefit of putting the customer back into their property faster than the competition.”
Learn more about the Steamatic restoration and cleaning franchise
Since 1968, Steamatic has been the pioneer in restoration and cleaning franchise systems. Our DASH CRM continues this legacy. With an initial investment starting at just over $137,000 and an average annual revenue of just over $1.1 million per franchise, Steamatic is affordable to open and can provide a huge return on investment.
There’s never been a better time to join the Steamatic franchise family. Become part of an iconic brand that has been on the industry forefront for nearly 50 years. To learn more and to start a conversation, fill out a form to download our free franchise report or visit our research pages.